Looking for Feedback on the HMIS Support Portal and Community Hub

We are looking for your feedback as we continue to build out our HMIS Support Portal and community hub. For example:

What are your likes or dislikes about the Ticketing process.
What are your thoughts about the knowledgebase? Do you find it useful?
Do you have recommendations for articles?
How would you foresee using this community hub?
Do you have any recommendations on additional forums (topic categories) to include?
Do you have any recommendations on how to improve its use or functionality?

Topic Participants