HMIS License Login Frequency Requirement

HMIS License Login Frequency Requirement

All HMIS End-users are required to login at least every 30 days in order to maintain a license.

If a user has not logged in for over 30 days, that user will receive an email HMIS team notifying them that they have 5-days to login. For those that fail to do so, their HMIS license is made inactive, and an email notification is sent to the User and their Agency Admins, in the hopes that this reminder will prompt the Users to login. If response is not receive within 2 weeks, then the user account will be deleted.

It is the Agency Admin's responsibility to submit a HelpDesk request to have a User's license reactivated or reinstated.


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