When working with
households, there are several factors to keep in mind:
- Selecting
the correct household – When
working with a client record, you will find many clients who appear to belong
to multiple households. While there may be several factors that have caused
this to happen, it is important to note that you select the correct household
when creating your program entry.
- Removing
Clients from a Household – When you
know a client has left a household such as a child who becomes an adult and
moves out or a ‘significant other’ who is no longer a member of the household,
you need to remove that client from the household. Make sure you do not
delete the household member as it deletes the client’s association with
the household completely and may impact reporting. If you find a client that
you feel should be deleted rather than removed, reach out to HAND for assistance.
- Include
all household members on ROI – It is
important when working with households that all household members be
included on the ROI.
- Complete assessments for all household members on program entry – When creating your program entry, you must make sure to include all
members of the household and complete the appropriate assessments on each. It
is also very important that you make sure the Relationship to Head of Household
is correctly selected on the assessment
For more information on Managing Households, refer to the job aid located
here.